Cunard Queen Mary 2 cruise ship accidents, incidents and law news reports relate to a passenger vessel with IMO number 9241061, owned by Carnival Corporation and operated by its subsidiary the Cunard Line company. Among the unfortunate events at sea are fires, explosion, Norovirus illness outbreaks, crew and passenger incidents (deaths, injuries, crimes), shore excursion incidents, machinery malfunctions.
Here you can also track RMS Queen Mary 2 position at sea.using the AIS live ships tracker of VesselFinder. The 148,530-ton 2700-passenger Cunard cruise ship Queen Mary 2 was built in 2004 by the Chantiers de l’Atlantique shipbuilding company in France.
Cunard Queen Mary 2 accidents & incidents
At the Queen Mary 2 CruiseMinus page you will find a complete list of this Cunard ship’s major accidents and cruise incidents. Reports are made by our own staff using official data from major online news media sources, Wikipedia and USCG (Coast Guard) reports.
Here we also post updates on Cunard Queen Mary 2 cruise law news. They are related to recent crimes being investigated. Among those could be arrests, filed lawsuits, charges and fines, grievances, settled /withdrawn legal actions, lost cases, etc.
You can add more details or submit your own Queen Mary 2 ship incidents (negative cruise experience reports) via the Cruise Minus “contact us” form.
This is link to the ship’s official site Cunard.co.uk.
- September 23, 2010, while operating in the Mediterranean and en-route to call port Barcelona, the vessel experienced a total power loss (shutdown of all 4 engines) and electrical power outage. The incident was triggered by a deteriorated capacitor (within the aft harmonic filter) causing an explosion. The accident occurred at ~4:30 am. While the electricity was restored after ~15 min (powered by the back-up generator), the power loss lasted for ~1 hour, until the main generators were restarted. During this time, the ship was drifting off the Spanish coast. Due to repair works, the Barcelona departure was delayed by ~4 hours. The official MAIB report on the accident was issued on Dec 3, 2010. According to MAIB (Marine Accident Investigation Branch, UK), the failure of one of all 12 capacitors (11 kW each) in a harmonic filter resulted in a forceful explosion. It damaged all the electric panels and subsequently caused the black out. The explosion was reported to have been so powerful, it damaged even the steel doors and all casings in the ship’s aft switchboard room. Fortunately, there were no crew members in the room during the explosion, so no casualties or injuries were reported.
- October 5, 2011, the ship reported a small engine room fire starting in one of the gas turbines. These units are located on the top deck 12 (behind the funnel – with the ship’s name on it). The fire was quickly and safely extinguished by the crew. No injuries were reported.
- October 19, 2011, the vessel changed its registry (flag-state) from UK to Bermuda which allows cruise wedding ceremonies to be held on the ship. The word “Southampton” on the stern was replaced with “Hamilton”. This was the first time in the Cunard Line’s history when its vessel was registered not in the United Kingdom.
- December 12, 2015, the ship suffered a small engine room fire (gas turbine exhaust). It was quickly extinguished and no injuries were reported. The incident resulted in a temporary loss of power and drifting. On the same cruise, one of the ship’s azipods (propulsion units) malfunctioned, resulting in delayed departure from call port Lisbon Portugal and late arrival in call port Vigo Spain. Both incidents occurred while the QM2 ship operated on a 12-days Canary Islands itinerary roundtrip from homeport Southampton UK (Dec 3-15) with call ports Funchal (Madeira), Tenerife, Gran Canaria, Arrecife, Lisbon, Vigo.
- November 15, 2003, during the vessel’s construction in France (at the Saint-Nazaire yard), 15 people died after the crowded gangway (connecting the dock with the ship) collapsed. They were part of a 48 people group (mostly workers’ family members) visiting the site. Another 32 were reported injured, 12 of which seriously. The accident was remembered as a horrific “plunge to death” since the victims tumbled some 50 ft / 15 m to the pavement below amid broken scaffolding. Among the 15 killed, two died overnight from severe injuries, and one was a 10 year-old kid. The gangway was installed the day before (Nov 14, Friday) specifically for the weekend visit. The shipyard was closed on Nov 17 (Monday) for a day of mourning. In St Nazaire, flags flew at half-staff over the city’s police stations and the city hall. The France’s President and Prime Minister were supposed to visit the shipbuilding yard on Nov 16 (Sunday).
- January 2004, on its first World Cruise round-trip from UK, the QM2 ship returned to homeport Southampton ~4 hours late after experiencing an engine problem (with 1 of the engine turbines). Also 1 of the bow thrusters doors failed to close upon leaving call port Lisbon, Portugal.
- August 2004, during the Summer Olympics in Greece, the QM2 ship was chartered and stayed docked for 2 weeks in the Piraeus port (Athens) serving as a floating hotel. Among the ship’s guests back then were Tony Blair (the UK’s Prime Minister), Jacques Chirac (France’s President), George W. Bush (the US President), the whole US Olympic basketball team, John Cleese (UK actor), Richard Dreyfuss (US actor), Harold Evans (UK journalist and author), George Lucas (film director and producer), Carly Elisabeth Simon (US singer), Rod Stewart (UK singer), Donald Trump (media magnate).
- January 2006, the ship just started an Around South America cruise from Florida to California. Upon leaving Port Everglades, one of the Azipods sustained damage after striking a channel wall and had to return to port. The next departure was delayed by ~41 hours. The incident resulted in a reduced cruising speed (1 of the 4 propulsion motors was damaged) and major itinerary changes. Two Caribbean ports of call (St Kitts and Barbados) and Salvador de Bahia (Brazil) were dropped. The arrival in Rio de Janeiro was delayed by ~22 hours. Passengers were compensated with a 6-days pro-rated refund. The propulsion problems continued to affect all the following itineraries, right until the vessel returned to Europe and entered drydock in Germany (Blohm-Voss) for repairs. During the Nov 2006 dry-dock were also installed sprinkler systems on all the cruise cabins’ balconies to comply with the new regulations implemented after the Star Princess fire accident (March 2006).
- December 6, 2006, on a Caribbean cruise from Florida, the ship left call port Bridgetown Barbados with one of its bow thrusters doors partially closed. The door’s malfunctioning resulted in reduced cruising speed (21 mph / 33 kph). This caused ~4 hours late arrival in call port Basseterre (St Kits), where divers assisted by a crew sent from Miami did the necessary repairs. As compensation, the ship offered all passengers an open deck party with complimentary drinks.
- August 15, 2008, during a regular transatlantic crossing Southampton to New York, at ~1:30 am the vessel experienced a total power loss. It lasted for ~1 hour, then the ship continued at reduced speed (21 mph / 33 kph) suggesting a propulsion issue (Azipod failure).
- January 2009 (law news), the ship’s Azipods (made by Rolls-Royce) caused frequent propulsion failures. The issue forced the shipowner Carnival Corporation to take the Rolls-Royce Corporation to court. The lawsuit was filed in the US (Jan 2009). The claim was that the RR’s Mermaid propulsion system fitted to the QM2 cruise ship is designed defective, and thet the manufacturer knew about its deficiencies but deliberately hid this information in order to win the propulsion contract. In 2011 January, Carnival won the case and was awarded US$24 million in compensation.
- May 7, 2014, due to concerns about the impact on wildlife, Cunard decided to cancel the 10,000 balloons release event. It was planned as part of the QM2 ship’s 10th anniversary (2004 – 2014) celebrations. The ceremony was held on May 2, 2014, in Southampton England.
Crew & Passenger Death accidents
- April 19, 2005, on a North Atlantic crossing (en-route UK to Canada) an 82-year-old male passenger jumped overboard off the Newfoundland coast.
- May 13, 2006, a fight between two Filipino crew in their cabin resulted in the death of one of them (a 40-year-old man).
- August 15, 2015, a 26-year-old male crew was reported missing and presumed fell overboard. The incident occurred during the 16-days (Aug 11 to 19) Transatlantic cruise round-trip from Southampton to Canada (Halifax NS) and New York. The man (of Chilean origin) worked on the ship as a chef. He disappeared during the westbound Transatlantic crossing (UK to Canada), when the vessel was some 470 ml / 750 km off the Newfoundland coast. When notified, the Commodore (Captain Oprey) ordered the ship to turn around and start searching, but the body was not found.
- December 22, 2016, a 74-year-old female passenger was reported missing and presumably fell overboard. The elderly woman (of British origin) went overboard in the Atlantic Ocean. The ship was en-route from NYC to St Maarten Island, and approx 100 ml (160 km) southeast of Atlantic City NJ. AIS data showed at around 8 am the cruise ship turning around and moving north to retract its path. The USCG sent a C-130 airplane and a HH-60 Jayhawk helicopter in the area, but the body was never found.
- October 12, 2017, an 88-year-old male passenger suffering from pneumonia was medevaced by Valentia Coastguard (Ireland) helicopter crew to Kerry University Hospital, where, unfortunately, he later died. During the medevac, the ship was approx 70 ml (110 km) southwest of Castletownbere. The incident occurred on a 7-day eastbound Transatlantic crossing (itinerary Oct 6-13) from NYC to Southampton.
Crew & Passenger incidents (injuries, crimes)
- October 28, 2008, a 38-year-old male crew (of Filipino origin) was arrested for strangling a 32-year-old female crew (also Filipino). The crime was committed in his cabin, where the drunk man assaulted his girlfriend after she ended their relationship. The incident occurred during the ship’s stay in Hamburg for repairs.
- May 9, 2011, a male passenger (of Malaysian origin) was arrested and charged for smuggling illegal immigrants (5 women and 4 men, all of Chinese origin) into the US. They were all arrested when the ship berthed in homeport Brooklyn NYC (Red Hook Cruise Terminal). The man told the Customs agents he was paid US$3000 for each of the immigrants, who additionally paid him US$500 each upon boarding the ship in Dubai UAE. He booked all 4 cruise cabins stating that the 9 passengers embarking in Dubai were his travelling companions.
- February 14, 2012, the UK police arrested a 34-year-old male crew and charged him with child molestation and also child pornography possession. The man (Paul Trotter, of UK origin) was employed by Cunard and worked as Child Supervisor at the ship’s PlayZone (the kids facility on Deck 6). The allegation was for abusing a boy on the Christmas New Year cruise to Caribbean (Dec 20 to Jan 5, 2012). The police found on his computer films with the abused children. The films were made by him, while working at the kids play zone areas on all the 3 Cunard ships – also on Queen Victoria and Queen Elizabeth. Following these allegations, the Cunard Line requested assistance from the NSPCC (“National Society for the Protection of Cruelty to Children”) and asked them to conduct a review of the children facilities and procedures on board, and to issue a report with recommendations. On April 20, 2012 (law news), the arrested Cunard employee admitted he sexually abused at least 13 minors (all boys) in the period between Nov 2007 and Aug 2011. He pleaded guilty on 12 counts of sexual assaulting underage children, 1 count of sexual activity with an underage child, and also 5 counts of taking-, 5 counts of making- and 1 count of possessing indecent images of a child.
- January 17, 2016 (Sunday), a baby boy was born on the ship. The baby was named Benjamin Brooklyn. The woman (Johanna, of German origin) went into labor 3 weeks early. Curious fact is, that in the boy’s birth certificate in the field “place of birth” is written “at sea”. This “happy incident” occurred while the ship was on Transatlantic crossing from Southampton to NYC New York as first segment on the Cunard’s QM2 World Cruise 2016 itinerary. Similar “baby born at sea” incident also occurred on the Royal Caribbean ship Independence Of The Seas in 2015 (September).
Norovirus cruise illness outbreaks
- February-March 2004, CDC reported on the voyage Feb 23 to Mar 6, from Noro virus (gastrointestinal illness) suffered 33 passengers (out of 2241, or 1,4%) and 55 crew (out of 1352, or 4,1%). All sick suffered from Norovirus symptoms (vomiting, diarrhea), and were quarantined to their cabins. The QM2 ship was operating in the Caribbean Sea, and arrived in Port Everglades (Fort Lauderdale) Florida on March 5 (overnight stay).
- February 2006, CDC reported on voyage Feb 8 to 22, a gastroenteritis illness outbreak (caused by ETEC “Enterotoxigenic Escherichia coli”, not Noro virus) affected 86 passengers (out of 2498, or 3,4%) and 31 crew (out of 1271, or 2,4%). The QM2 ship was on a Panama Canal transition cruise segment, part of its World Cruise itinerary round-trip from Southampton, England.
- December-January 2011, CDC reported on voyage Dec 19 (2010) to Jan 3 (2011), a major Norovirus outbreak infected a total of 185 passengers (out of 2483, or 7,5%) and 29 crew (out of 1234, or 2,4%). The QM2 ship was on a Christmas and New Year Caribbean cruise round-trip from homeport NYC (Brooklyn) New York.
- December-January 2013, CDC reported on voyage Dec 22 (2012) to Jan 3 (2013), a major Noro virus outbreak affected a total of 204 passengers (out of 2613, or 7,8%) and 16 crew (out of 1255, or 1,3%). The QM2 ship was on a round-trip New York to Caribbean cruise for Christmas and New Year.
- April 2016 – during the 120-day world cruise, the QM2 was denied docking in 2 ports of call (Aqaba Jordan and Salalah Oman) due to Norovirus. However, Cunard reported only 2 (out of 2403 passengers) with Noro symptoms. All passengers with booked excursions in Aqaba and Salalah were fully refunded. Skipping both ports, the ship continued with the Suez Canal transit en-route to Limassol Cyprus.
- Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
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