Norwegian Gem cruise ship accidents, incidents and law news reports relate to a passenger vessel with IMO number 9355733, owned by the Norwegian Cruise Line Holdings company. Among the unfortunate events at sea are Norovirus illness outbreaks, crew and passenger incidents (deaths, injuries, crimes), shore excursion incidents, machinery malfunctions.
Here you can also track Norwegian Gem position at sea.using the AIS live ships tracker of VesselFinder. The 93,540-ton 2400-passenger NCL cruise ship Gem was built in 2007 by the Meyer Werft shipbuilding company in Germany.
Norwegian Gem accidents & incidents
At the Norwegian Gem CruiseMinus page you will find a complete list of the Norwegian Cruise Line Gem ship’s major accidents and cruise incidents. Reports are made by our own staff using official data from major online news media sources, Wikipedia and USCG (Coast Guard) reports.
Here we also post updates on NCL Gem cruise law news. They are related to recent crimes being investigated. Among those could be arrests, filed lawsuits, charges and fines, grievances, settled /withdrawn legal actions, lost cases, etc.
You can add more details or submit your own NCL Gem ship incidents (negative cruise experience reports) via the Cruise Minus “contact us” form.
This is link to the ship’s official site NCL.com.
- January 5, 2010, the vessel reported propulsion problems resulting in a temporarily power loss (drifting) and an itinerary change (call port San Juan Puerto Rico was skipped). On the next cruise (also Caribbean roundtrip from homeport New York) the ship continued to experience problems with one of its Azipod units. Passengers reported constant listing to starboard and vibrations for 5 days until the ship arrived in call port Charlotte Amalie (St Thomas, USVI), where the propulsion unit was fixed.
- April 29, 2015, while en-route from Nassau Bahamas to New York, the ship detoured to assist in a search and rescue operation conducted by two Royal Caribbean ships – Enchantment of the Seas and Quantum of the Seas. They were searching for a seaman who fell overboard from his yacht. Soon the cruise vessels were joined by an USCG helicopter. After ~1 hour aerial search, the man was found and successful rescued.
- November 9, 2017, during an 11-day Eastern-Southern Caribbean cruise from NYC New York (itinerary October 31 – November 11), the ship suffered a partial power loss (Azipod / propulsion unit failure) resulting in reduced speed. The vessel was rerouted to Bridgetown Barbados, where all passengers were disembarked and flown back to NYC. The next scheduled Caribbean cruise (itinerary Nov 11-21) was canceled. As compensation, all booked passengers received a full refund, plus 50% future NCL cruise credit (based on the cancelled cruise fare paid). NCL also covered airfare change fees (up to USD 300 pp) for passengers with independently.purchased airfare.
Crew & Passenger Death accidents
- May 17, 2015, a 10-year-old girl drowned in a swimming pool (Tahitian Beach Pool) on Lido Deck 12. The kid was found by other passengers face-down in the water and unresponsive. Some of them were medical doctors and nurses. They immediately started working on the girl poolside until the ship’s med team arrived on the scene. The administered CPR procedures failed to revive her. When the accident occurred, the ship was ~80 ml / 130 km east of Myrtle Beach SC. The Bahamas cruise from homeport NYC, New York started on May 16, with a 7-days itinerary visiting Florida (Port Canaveral) and in The Bahamas – Great Stirrup Cay (the NCL’s private island) and Nassau.
Crew & Passenger incidents (injuries, crimes)
- December 14, 2009, 7 passengers sustained injuries in a bus crash accident on a sponsored by NCL shore excursion in Port Canaveral Florida. At ~2 pm, the tour bus with all 43 passengers and crew was hit by a car on Merritt Island. The car driver was killed.
- January 27, 2013, a female passenger suffered appendicitis attack and was medevaced. The ship had to return back toward Puerto Rico to meet the USCG helicopter. The incident caused ~3 hours late arrival in homeport NYC.
- March 26, 2014, the ship requested assistance for a male passenger in medical distress. The man was traveling on a honeymoon cruise with his newly-wed wife. He was medevaced at ~5 pm by an USCG helicopter MH-60 Jayhawk sent from Elizabeth City, North Carolina. They met the ship ~180 ml / 290 km off the North Carolina’s coast, and transported the passenger to Albemarle Hospital (Elizabeth City).
- January 29, 2015, a 66-year-old female passenger suffered diabetes complications and had to be medevaced by an USCG helicopter. The ship was ~220 ml / 350 km off the North Carolina coast. The woman was flown to Norfolk VA (Sentara Norfolk General Hospital).
- July 24, 2016, two male passengers with medical complications (unspecified) were medevaced by two crewed USCG vessels (MH-60 helicopter, C-130 Hercules) dispatched from Air Station Elizabeth City in North Carolina. The ship was ~75 ml (120 km) northeast of Cape Henry, Virginia, when the USCG was botified. The rescue vessel arrived at the ship’s position (~60 ml / 95 km east of Wachapreague Inlet) at ~5 am. Both men were airlifted and flown to the Sentara hospital (Norfolk VA). The incident occurred while the NCL ship was en-route from NYC to Port Canaveral, on a 7-day Florida-Bahamas cruise (itinerary July 23-30) visiting also Great Stirrup Cay and Nassau.
Norovirus cruise illness outbreaks
- November 2013, CDC reported on the voyage Nov 16 to 25, a Norovirus outbreak (gastrointestinal illness) infected 111 passengers (out of 2600, or 4,3%) and 3 crew (out of 1064, or 0,3%). All sick suffered from Noro virus symptoms (vomiting, diarrhea) and were quarantined to their cabins.
- March 2016, during the 10-day Eastern Caribbean cruise round-trip from NYC New York (itinerary March 12-22), the ship reported around 2% of its passengers suffering from Norovirus symptoms. Due to the infection risk, the ship was denied berthing at the scheduled call port Philipsburg (St Maarten) on March 18. Later, CDC issued an official report, according to which the virus outbreak infected 128 passengers (out of 2882, or 4,4%) and 7 crew (out of 1100, or 0,6%).
- Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
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