Norwegian Star cruise ship accidents, incidents and law news reports relate to a passenger vessel with IMO number 9195157, owned by the Norwegian Cruise Line Holdings company. Among the unfortunate events at sea are fires, collisions, Norovirus illness outbreaks, crew and passenger incidents (deaths, injuries, crimes), pollution, mooring failures, machinery malfunctions.
Here you can also track Norwegian Star position at sea.using the AIS live ships tracker of VesselFinder. The 91,750-ton 2350-passenger NCL cruise ship Star was built in 2001 by the Meyer Werft shipbuilding company in Germany.
Norwegian Star accidents & incidents
At the Norwegian Star CruiseMinus page you will find a complete list of the Norwegian Cruise Line Star ship’s major accidents and cruise incidents. Reports are made by our own staff using official data from major online news media sources, Wikipedia and USCG (Coast Guard) reports.
Here we also post updates on NCL Star cruise law news. They are related to recent crimes being investigated. Among those could be arrests, filed lawsuits, charges and fines, grievances, settled /withdrawn legal actions, lost cases, etc.
You can add more details or submit your own NCL Star ship incidents (negative cruise experience reports) via the Cruise Minus “contact us” form.
This is link to the ship’s official site NCL.com.
- May 17, 2007, at ~3:15 pm, Prince Rupert (British Columbia, Canada) port authorities were notified about an engine room fire. The fire didn’t cause significant damages, and was quickly extinguished. After leaving the US waters, a Canadian Coast Guard vessel met and escorted the ship to the Prince Rupert harbour, where after docking it was boarded by a safety inspector. The investigation determined that the fire was caused by a broken fuel line.
Pier collision accident
- April 27, 2012, upon docking in Manhattan (New York) the ship struck the pier where the USS Intrepid aircraft carrier was docked. The collision was blamed on strong winds and low tide. No injuries were reported.
- Note: Actually, this type of marine accidents is called “allision” (striking a fixed object) as opposed to “collision” (striking another vessel).
Ship collision accident
- September 14, 2012, at ~2 pm, due to gale force winds (~50 mph / 75 kph) the vessel broke two of the mooring lines. In Dockyard (Bermuda) the ship was berthed portside to the Royal Caribbean ship Explorer of the Seas. When the moorings broke, both ships collided stern to stern, reporting minimal hull damages. Three tug boats were immediately sent after the ship called and requested assistance. At ~2:45 pm, the NCL ship was secured.
- February 3, 2003, a propulsion issue with one of the Azipods resulted in a reduced cruising speed and itinerary changes – the call port Tabuaeran (aka Fanning Island, Kiribati) was dropped. All passengers were compensated with US$200 PP in onboard credit.
- April 2, 2004, propulsion system problems (with the Azipod’s bearing) resulted in a reduced max speed (21 mph / 33 kph instead of 29 mph / 46 kph). Due to this issue, the Kiribati and Hawaii cruise itinerary was revised. All stops at the Fanning Island (Kiribati) were cancelled and substituted with the Hawaiian ports Kailua and Lahaina through Apr 25, when the vessel entered drydock for repairs. The Alaskan repositioning cruise (Honolulu to Vancouver) was also cancelled. Passengers booked on the affected cruises were fully refunded and given 25% discount on a future NCL booking.
- August 7, 2005, propulsion problems on a Alaskan cruise caused reduced speeds and a major itinerary change the Glacier Bay was dropped and replaced with call port Sitka AK. As compensation, passengers received US$200 PP in onboard credit.
- November 22, 2005, the Mexican Riviera cruise itinerary from Los Angeles was revised due to propulsion issues (damaged Azipod bearings). The old itinerary (Acapulco, Ixtapa, Puerto Vallarta, Cabo San Lucas) was replaced with Manzanillo, Vallarta, Mazatlan and Cabo. The revised itinerary was operated until the vessel entered dry-dock in 2006 on March 8. Booked passengers were compensated with US$100 in onboard credit per cabin.
- December 27, 2006, engine problems resulted in an ~4 hours late arrival in call port Acapulco Mexico.
- July 6, 2010, the vessel was reported for water pollution in Alaska, violating the Alaskan wastewater standard for Coliform bacteria.
- April 12, 2015, Azipod (propulsion) problems forced the shipowner NCL to take the vessel out of service for drydock repairs. As result, the scheduled 15-days Panama Canal cruise (Apr 12 to 27, oneway itinerary from Los Angeles to Miami) was cancelled. As compensation, all booked passengers received a full refund, plus a 50% future NCL cruise booking discount. During the 2-week long drydock in Freeport Bahamas, along with the ABB (propulsion) unit replacement, the vessel’s hull was repainted with a new type of silicone paint (improving fuel efficiency).
- October 17, 2015, the ship experienced a propulsion problem during the 13-days Transatlantic crossing from Europe to Caribbean (Oct 6 to 19). The itinerary was from Dover UK to Tampa Florida, with call ports in Azores (Ponta Delgada) and Florida (Miami). Call port Miami was dropped from the itinerary as result of the reduced cruising speed. The ship arrived in homeport Tampa FL earlier than scheduled (on Oct 17), with disembarkation of all passengers on Oct 18. Passengers with scheduled disembarkation in Miami were provided with free transportation to Miami cruise port, plus a 15% future NCL Star cruise booking discount. Passengers with disembarkation in Tampa were also given 15% future NCl booking discount, plus a partial (1 day) refund. All flights booked through NCl were adjusted free of charge. Passengers with independent travel arrangements were given free unlimited internet and free of charge external phone calls to change bookings of hotels and transportation. All flight change fees (up to USD 300 PP) and all hotel bookings (for Oct 18) were also covered by the shipowner NCL Norwegian Cruise Line.
- December 11, 2016, due to mechanical issues, the ship’s departure from Singapore was delayed for almost 21 hours. Mechanical issues related to one of the main engines and also to the propulsion system (an azipod had electrical issues). The incident coincided with a delayed immigration process at the terminal, causing some cruise passengers to stay at the Singapore cruise ship terminal for ~5 hours. And this was just before the machinery malfunction to be announced by the Captain. As compensation, all passengers were fully refunded and additionally given 50% future NCL cruise booking discount. The accident occurred in the beginning of the 12-day Asia cruise from Singapore to Hong Kong (itinerary Dec 11 – 22) visiting Thailand (Koh Samui, Bangkok), Vietnam (Saigon, Nha Trang), and China (Sanya). The accident also resulted in restricted cruising speed and itinerary changes. Departure was on Dec 13, and the call ports were reduced to Nha Trang, Cham May, and Sanya, with all 5 days at sea.
- January 25, 2017, while at sea (en-route from Singapore to Bali Indonesia), the ship experienced propulsion problems (Azipod failure) resulting in reduced cruising speed. In Port Benoa (Bali) was announced an itinerary change – 4 ports of call were skipped (Komodo Island, Cairns, Airlie Beach, Brisbane) and replaced with sea days to allow the vessel in-time arrival in Sydney Australia. As compensation, all passengers received AUD 200 in onboard credit plus 50% future NCL cruise booking discount. The accident occurred on a 22-day cruise from Hong Kong to Sydney AU (itinerary Jan 16 – Feb 6). All passengers received as compensation AUD 1,000 per cabin in onboard credit, plus 100% future NCL cruise booking discount PP (based on the fare paid) within the next 5 years. The next scheduled 13-day cruise from Sydney to Auckland New Zealand (itinerary Feb 6-18) was also changed – Melbourne AU (overnight was added – Feb 8-9), while Burnie Tasmania (Feb 9), Napier NZ (Feb 16) and Milford Sound NZ (Feb 12) were dropped. As compensation, all booked passengers received AUD 250 PP in onboard credit plus 25% future NCL cruise booking discount PP (based on the fare paid) within the next 5 years. Cancelled bookings were compensated with 100% future NCL cruise booking discount.
- February 9, 2017, while en-route from Australia to New Zealand, the ship’s main propulsion engines broke down. The accident resulted in drifting, approx 70 km (45 ml) off the coast of Victoria state, and approx 20 km (13 ml) south of Inverloch. The ship had power (diesel generators were working). Its bow thrusters were functioning, allowing limited maneuverability, so tugboat assistance was needed. The accident occurred in Tasman Sea, soon after the cruise ship left Melbourne. Norwegian Cruise Line officially announced the company notified the authorities and arranged the ship to be towed back to Port Melbourne (Station Pier) for repairs. As compensation, all passengers received full refund, plus 50% future NCL cruise booking discount. The cruise was cancelled (itinerary Feb 6-18, 13-day Sydney AU to Auckland NZ).
Crew & Passenger Death accidents
- October 11, 2006, a 35-year-old female passenger fell overboard at ~7:30 pm. The accident occurred on the second leg of a Mexico Riviera cruise, ~2 hours after leaving the call port Cabo San Lucas. The ship turned around and conducted a ~2 hours search operation, that failed to find the woman. On the next day her body was found onshore.
Crew & Passenger incidents (injuries, crimes)
- September 27, 2001, on a Panama Canal repositioning cruise to Alaska, in call port Voctoria BC 4 passengers sustained injuries after falling from the ship’s gangway (telescopic bridge). The ship was moored when a sudden gust of wind shifted the gangway structure. The injured passengers were treated in a local hospital (a woman suffered broken left arm) and soon boarded the ship to continue the voyage.
- March 13, 2003, a male crew sustained leg injuries after falling from a tender boat. He was medevaced via USCG helicopter to Oahu (Hawaii). When the incident occurred, the ship was in Kiribati, and had to be diverted from Fanning Island to Kiritimati (aka Christmas Island) for the airlift.
- March 6, 2012, a 29-year-old male crew was arrested in Tampa FL and charged with sexual assault on a minor and also with possession of child pornography. The man (of Croatian origin) worked on the ship as assistant cruise director. The incident occurred on a 7-days Tampa cruise to Western Caribbean (Jan 29 to Feb 5) and when the ship was docked in call port Costa Maya, Mexico. The man admitted he had a sexual contact with the 16-year-old female passenger (traveling with her parents). The search of his computer revealed downloaded videos containing child pornography. On May 7 2012 (law news), the man pleaded guilty, facing up to 10 years in federal prison.
Norovirus cruise illness outbreaks
- May 2006, CDC reported on the voyage May 14 to 21, a Norovirus outbreak (gastrointestinal illness) infected 115 passengers (out of 2388, or 4,8%) and 12 crew (out of 1063, or 1,1%). All sick suffered from Noro virus symptoms (vomiting, diarrhea) and were quarantined to their cabins. Of those, 7 passengers were offloaded in call port Skagway AK. The ship was on a 7-days Alaskan cruise from homeport Seattle WA.
- May 2007, CDC reported on voyage May 19 to 26, a Norovirus outbreak affected 177 passengers (out of 2331, or 7,6%) and 7 crew (out of 1100, or 0,7%). The ship operated on a 7-days Seattle to Alaska round-trip itinerary.
- January 2008, CDC reported on voyage Jan 19 to 27, a major Noro virus outbreak affected a total of 228 passengers (out of 2427, or 9,4%) and 32 crew (out of 1103, or 2,9%). The ship was on a 7-days Mexico Riviera cruise round-trip from homeport Los Angeles CA.
- January 2014, CDC reported on voyage Jan 5 to 19 from homeport Miami Florida, the Noro virus affected 130 passengers (out of 2318, or 5,6%) and 12 crew (out of 1039, or 1,2%).
- Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
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