Serenade Of The Seas cruise ship accidents, incidents and law news reports relate to a passenger vessel with IMO number 9228344, owned by Royal Caribbean. Among the unfortunate events at sea are Norovirus illness outbreaks, crew and passenger incidents (deaths, injuries, crimes), drug smuggling, shore excursions incidents, machinery malfunctions.
Here you can also track MS Serenade Of The Seas position at sea.using the AIS live ships tracker of VesselFinder. The 90,100-ton 2490-passenger Royal Caribbean cruise ship Serenade was built in 2003 by the Meyer Werft shipbuilding company in Germany.
Serenade Of The Seas accidents & incidents
At the Serenade Of The Seas CruiseMinus page you will find a complete list of this Royal Caribbean ship’s major accidents and cruise incidents. Reports are made by our own staff using official data from major online news media sources, Wikipedia and USCG (Coast Guard) reports.
Here we also post updates on Royal Caribbean Serenade Of The Seas cruise law news. They are related to recent crimes being investigated. Among those could be arrests, filed lawsuits, charges and fines, grievances, settled /withdrawn legal actions, lost cases, etc.
You can add more details or submit your own Serenade Of The Seas ship incidents (negative cruise experience reports) via the Cruise Minus “contact us” form.
This is link to the ship’s official site RoyalCaribbean.com.
Weather & Technical incidents
- January 23, 2004, the ship sharply turned causing 13,5 degree listing for 20 sec. The incident was caused by a human error (miscommunication between crew). As result of the listing, the indoor pool overflew and flooded a stairway. A total of 24 passengers and 4 crew sustained minor injuries.
- August 27, 2006, upon embarkation passengers were informed that the vessel will be operating at a reduced cruising speed due to a propulsion problem (malfunction of one of the Azipods). Ports of call were not dropped, but arrival/departure port times were altered.
- August 25, 2011, 145 passengers missed the Royal Caribbean cruise (roundtrip San Juan, Puerto Rico itinerary) when the ship left the homeport early to avoid bad weather (caused by Hurricane Irene). The departure was scheduled for 8:30 pm, but the vessel was forced by port authorities to leave 3 hours early. Of all passengers left behind, 15 had airfare purchased through the RCI and were compensated with 2 hotel stays, then flown to Aruba to catch up with the ship. The other passengers were not compensated, and left on their own.
- January 24, 2015, while the ship was docked in New Orleans and just before embarkation, a major power loss incident affected 417 cruise cabins (~800 passengers). The accident was caused by a broken water pipe, which resulted in partially flooding. Beside the affected staterooms, other parts of the ship also experienced electrical problems.
Crew & Passenger Death accidents
- September 19, 2012, while the ship was on a Mediterranean itinerary (in Adriatic Sea, en-route to Venice, Italy), an unidentified male crew went overboard. The accident occurred near Ancona, and between 4 and 5 am, when passengers reported a person falling into the sea. Sea conditions were rough, with winds exceeding 60 mph / 100 kph. A search and rescue operation was conducted by Croatia and Italy Coast Guard assets, but the body was never found.
- October 13, 2012, a male crew was pronounced missing. The ship was on an Eastern Mediterranean cruise itinerary, and en-route to Salerno (Italy) from Mykonos (Greece). The man (of Philippine origin) was working as cabin steward. Reviewing CCTV camera records showed him ~1 am walking through a door. A search and rescue operation was conducted by Italy Coast Guard assets (5 boats, 2 aircraft), but the body was never found.
Crew & Passenger incidents (injuries, crimes)
- August 19, 2008, a female crew was sexually assaulted in her cabin by a 30-year-old male crew (of Turkish origin). The man was arrested in Juneau AK after she complained to the local police..
- January 27, 2012, 13 passengers were injured during a bus crash accident on an organized by Royal Caribbean shore excursion in St Thomas. A female passenger suffering hip fracture was hospitalized, the other passengers sustained minor injuries. The tour vehicle was a “safari bus” (open-air). The accident happened near Beacon Point on a steep road.
- April 14, 2012, a local resident was arrested in St Kitts (West Indies, Caribbean) and charged for sexually assaulting a female passenger of the ship . The crime was committed while the young woman was on a catamaran tour, and on the boat. The incident occurred while the ship was docked in St Kitts (at Port Zante).
Drug smuggling incident
- October 29, 2010, when was docked in homeport San Juan Puerto Rico, US Customs officers (CBP) seized drugs on the ship (cocaine and heroin) in 2 separate incidents. CBP personnel was conducting random inspections of cabins, using sniffer dogs. First they discovered 3 brick-sized cocaine packages located in a cruise cabin between the beds. In the second incident a luggage inspection exposed a large amount of shoes, inside which the officers found heroin wrapped in duct tape. The estimated worth of the drugs was USD 324,000 (heroin) and USD 84,000 (cocaine). 4 passengers were arrested and charged for drug trafficking.
Norovirus cruise illness outbreaks
- October-November 2006, CDC reported on voyage Oct 29 to Nov 11, a Norovirus outbreak (gastrointestinal illness) infected 68 passengers (out of 2023, or 3,4%) and 9 crew (out of 854, or 1,1%). All sick suffered from Norovirus symptoms (vomiting, diarrhea) and were quarantined to their cabins. On the next voyage (Nov 18 to 25), another Noro virus outbreak affected a total of 101 passengers (out of 2241, or 4,5%) and 3 crew (out of 848, or 0,4%).
- May 9, 2009, the ship was on a 14-night Panama Canal repositioning cruise to Alaska from Florida, While in Icy Strait and en-route to Sitka AK, a female crew (working as dining room waitress) was tested H1N1 positive (infected by swine flu virus /influenza). Two other crew were experiencing swine flu symptoms a week ago.
- Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
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